Check Out

How to check out on MysticPavilion

MysticPavilion offers many ways to pay safely. You can choose Add to cart if you want to purchase more than one listing. Once you have added all desired items, click on the shopping cart icon to review the items in your cart. Then Click on the "Checkout" button to start the checkout process. Fill in your shipping address details, including name, address, city, zip code, and contact information. Finally select payment method and click "Pay Now" to complete the purchase.

I'm having trouble checking out

If you are having trouble checking out, check these common issues:

  • I'm seeing an error when I try to check out
If you see the error: "There was a problem with your order. Please try again, if you continue to have problems, please contact support."

Then: Review the billing and shipping information you entered and check that it is correct. If it is correct, select Contact Support at the bottom of this page.

  • My order is still processing

If you received an email from MysticPavilion saying that your order is still processing, most orders are processed in under 72 hours. You will receive a confirmation email when the review is complete.

I'm having a technical problem with buying on MysticPavilion
  • Something is wrong with my order

If you find something wrong with your order, you can contact us to report and mediate a problem with an order on MysticPavilion.

  • My location is wrong when estimating

If your location is wrong when estimating your shipping costs on a listing page, you can update your location for shipping estimates on the listing page. Click the dropdown with the current address and change the country and zip or postal code. This will update the shipping cost estimate.

What should I do if my purchase was declined?

When we are unable to process your order, you will receive an automated email from order@mysticpavilion.com informing you about it.If you can not find the email, search your inbox for emails and check your spam or junk mail folders.

If we could not process your order, it may be because of:

  • An issue processing the payment at the end
  • The goods are temporarily unavailable for sale
  • The payments could not be processed

While you are not able to purchase, you can try making the purchase again using a different payment method. If the order still will not process we recommend that you contact us with any questions.