Your Orders

What’s the Status of My Order?

You can check the shipping status of your order on https://mysticpavilion.com/ If there is a tracking number, you can use that to get detailed information about the package’s movement through the shipping carrier.

Changing or Cancelling an order

No worries! While we are unable to make changes to existing orders, you can cancel your order up to 30 minutes after placing it via your MysticPavilion account or on the confirmation page after checkout.

Order verification

Orders may be subject to payment verification. For the protection of our customers, we want to ensure that every order we ship out is authorized by the cardholder. If your order is placed on hold, we will reach out to you right away to ensure that the delays are minimal.