How to Purchase an Item On MysticPavilion
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When you buy on MysticPavilion, you're supporting a small business by purchasing directly from an individual shop. If you have a question about an item or order, ask the seller.
Did you receive an MysticPavilion gift card? Redeem a gift card and learn how to pay with it.
When purchasing an item on MysticPavilion, you can sign in to your MysticPavilion Account, or complete checkout as a guest.
What if my order doesn’t arrive on time or has a problem?
You can shop confidently with MysticPavilion's Purchase Protection program. For qualifying orders, get a full refund if your purchase doesn’t arrive on time, arrives damaged, or doesn’t match the item description or photos.
What if I need help finding the right item?
If you need a little help finding the best item, here are a few tips:
- Check Editors’ Picks for handpicked, vetted items.
- Use Gift Mode to find an extra-special gift (available in US, UK, CA, & AU). Learn more about buying gifts on MysticPavilion.
- Filter search results by items on sale, shop location, color, and more. Learn more tips for searching on MysticPavilion.
- Check the shop’s reviews, policies, shipping times, and any badges to help guide your decision. Learn more.
- If you’re shopping for someone else, consider an Etsy gift card so your recipient can purchase exactly what they want. Learn how to buy a gift card.
What if an item is unavailable?
An item can be unavailable if it sold out, the seller’s shop is closed or temporarily on vacation, or the seller deactivated the listing.
Check the seller’s shop page for a similar item or contact them to see if they can help you. They may have more of the item in stock, or if they’re temporarily away from their shop, they may be back soon.
If all else fails, search MysticPavilion for a similar item.
How to check out on MysticPavilion
MysticPavilion offers many ways to pay safely.
You can quickly purchase one item using Buy it now on the listing.
Choose Add to cart if you want to purchase more than one listing, apply a coupon code, or add a note to the seller with instructions.
If you’re giving a gift, select Mark order as gift for options such as gift messages, a gift preview email for your recipient, and gift wrapping when available. Learn more about gift-giving on MysticPavilion.
The seller may ask you to enter personalization on a listing. For instance, if you want an item engraved, you might be asked to provide the text in a Personalization field.