Help Centre

How to Keep Track of Items and Shops You Love

To favorite an item on either the MysticPavilion app or MysticPavilion.com, select the heart button at the top of the image. To favorite a shop, go to the shop’s homepage and...

How to Keep Track of Items and Shops You Love

To favorite an item on either the MysticPavilion app or MysticPavilion.com, select the heart button at the top of the image. To favorite a shop, go to the shop’s homepage and...

How to Get Help Before You Buy

Not ready to complete your purchase? We’d love to help!  Ask the seller For questions about items or shipping, contact the seller: On a listing page, select Message Seller under the listing title....

How to Get Help Before You Buy

Not ready to complete your purchase? We’d love to help!  Ask the seller For questions about items or shipping, contact the seller: On a listing page, select Message Seller under the listing title....

How to Contact a Shop

Contacting a seller through Messages is the best way to get information about an item or resolve any issues you have with your order. Each seller on MysticPavilion manages their own orders, and makes decisions...

How to Contact a Shop

Contacting a seller through Messages is the best way to get information about an item or resolve any issues you have with your order. Each seller on MysticPavilion manages their own orders, and makes decisions...

How to Purchase an Item On MysticPavilion

When you buy on MysticPavilion, you're supporting a small business by purchasing directly from an individual shop. If you have a question about an item or order, ask the seller. Did...

How to Purchase an Item On MysticPavilion

When you buy on MysticPavilion, you're supporting a small business by purchasing directly from an individual shop. If you have a question about an item or order, ask the seller. Did...

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